Reference

Browse the rajabets FAQ for India

We have gathered the questions our account holders ask most — from making your first UPI deposit to checking withdrawal status and switching between live tables and slot…

Account SetupUPI & Paytm DepositsWithdrawal TimingLobby AccessAccount Security
Explore the Lobby Read FAQ
rajabets Browse the rajabets FAQ for India
rajabets Explore answers before you open your account

Explore answers before you open your account

This FAQ is organised around the moments that matter most: creating your account, funding your wallet via UPI, Paytm, or PhonePe, navigating the lobby — whether that is live Roulette or Aviator — and reaching our support team when something does not look right. Answers are written by the rajabets team, not pulled from a generic template. If a question you have

is not listed here, our live chat line handles it around the clock. Players in Mumbai and across India tell us that having clear answers before starting saved them a lot of time on first use.

  • UPI
  • Paytm
  • PhonePe
  • Google Pay
THREE THINGS TO KNOW

Switch between lobby, wallet and support

Three areas drive most of the questions we receive. Understanding how each one works means fewer interruptions once you are inside the lobby.

What you find inside
How deposits and withdrawals move
Who can access the platform
Open Your Account Explore the Lobby
rajabets mobile gaming
Google Play App Store
PLATFORM AT A GLANCE

Numbers that shape our FAQ answers

24/7
Live chat support availability
3
Local payment rails: UPI, Paytm, PhonePe
<1 min
Typical UPI deposit reflection time
500+
Slot rooms and live table titles in lobby
REACH US DIRECTLY

Get help beyond the FAQ

When the FAQ does not cover your specific situation, three contact paths connect you to a real agent. Choose whichever suits the moment — most queries are resolved in one exchange.

Team online

Live Chat

Available around the clock directly inside your account dashboard. Type your question, and a support agent replies within seconds. This is the fastest path for wallet and lobby issues.

Email Support

Send detailed questions — account verification documents, withdrawal discrepancies, technical screenshots — to our support address. We aim to respond within a few hours during peak periods.

FAQ Search

Use the search bar at the top of this page to jump directly to the answer you need. The FAQ is updated each time we change a policy, so the answer you find reflects the current rules.

WHY ANSWERS HOLD UP

Check what makes our FAQ reliable

We hold each FAQ answer to a standard: it must reflect how the platform actually behaves today, not how it behaved at launch or how a generic casino FAQ reads.

Written by the operations team

Every answer is drafted by the team that configures the lobby, wallet, and support workflows — not outsourced copywriters working from a template about a platform they have never used.

Updated when policy changes

We update FAQ entries the same day we change a rule, fee, or process. A timestamp on each answer shows when it was last reviewed so you are not reading stale information.

India-specific answers only

Payment details reference UPI, Paytm, and PhonePe — not payment rails that do not work in India. Lobby and currency details use the INR wallet that Indian accounts use.

No invented numbers

Where we do not have a guaranteed figure — such as exact withdrawal processing time — we say 'typically' or 'usually'. We do not publish a fixed promise we cannot always keep.

Linked to live chat

Every FAQ section ends with a direct link to live chat for that topic. If our written answer does not fully resolve your query, you reach a real agent without hunting for a contact page.

Eligibility stated clearly

Where access depends on local law, we say so plainly. We do not gloss over jurisdictional questions — the answer will tell you where to direct that enquiry if we cannot confirm eligibility ourselves.

FAQ VERSUS LIVE CHAT

See which support path fits your question

Some questions are answered faster here in the FAQ; others need a live agent. This comparison helps you decide where to start so you are not waiting unnecessarily.

01

Deposit not reflecting

Check the FAQ first for the standard UPI or Paytm clearing window. If the window has passed and funds are still absent, jump to live chat with your transaction reference number ready.

02

Account verification steps

The FAQ lists every document we accept and the sequence we follow. Most verification questions are answered here without needing to contact support at all.

03

Withdrawal processing time

The FAQ explains our standard verification step and typical timeframes. For a specific pending withdrawal, live chat can pull up the status directly from your account.

04

Lobby game not loading

Our FAQ covers common browser and app fixes for games like Aviator or Cash or Crash. If the fix listed does not resolve it, live chat can escalate to our technical team.

05

Changing account details

Name, phone, and email changes require identity confirmation. The FAQ explains which documents to prepare; the actual change is completed via live chat or email to keep your account secure.

06

Promo eligibility question

The FAQ lists general eligibility conditions for promotions running this week. If your account shows a different status than expected, live chat can check the specific rule applied to your account.

07

App download or update query

Step-by-step download and update instructions for Android and iOS are in the FAQ. If an install error appears that is not listed, our support team handles that through live chat.

BRAND REFERENCE POINTS

Six features you will see in our FAQ answers

When you read a FAQ answer that mentions the lobby, wallet, or support, it is referencing one of these six operational elements.

Live Table Streaming Live Roulette, Dragon Tiger, and Bingo tables run on a…
Slot Rooms Including Aviator Our slot section includes Aviator, Gates of Olympus, and Mahjong…
INR Wallet Your account holds one INR wallet that covers every section…
UPI & PhonePe Rails Deposits flow through UPI, Paytm, and PhonePe.
Android and iOS Apps The rajabets app is available for both Android and iOS.
Two-Step Account Verification Account verification at rajabets runs in two steps: email or…

Start with the questions asked most

Below are the seven questions our account holders send us most often. Each answer reflects the current state of the platform — if a policy changes, we update the answer on the same day.

Go to the wallet section in your account, select UPI as your method, enter the amount, and confirm via your UPI app. Funds typically appear in your INR wallet within one minute. Keep your UPI reference number in case of a delay.

Withdrawals go through a brief verification step on our side — usually completed within a few hours. Once verified, the transfer to your Paytm or PhonePe account follows the standard bank processing window for that rail.

Access depends on local law and is available where local law permits. We do not restrict access beyond what applicable regulations require. If you are unsure about your specific state, contact our live chat team for a direct answer.

First, clear your browser cache or update the app to the current version. If the issue persists on the rajabets Android or iOS app, uninstall and reinstall. Live chat can escalate persistent loading errors to our technical team within the hour.

We accept a government-issued photo ID — Aadhaar, PAN card, or passport — and, for withdrawal verification, a proof of payment method. Upload these in the verification section of your account dashboard to avoid holds on your withdrawals.

Phone number changes require identity confirmation to keep your account secure. Prepare a copy of your ID, then contact us via live chat or email. Our team completes the change after verifying that the request comes from the account owner.

Open the promotions section inside your account dashboard to see what is running this week. Eligibility conditions for each promotion are listed there. If your account status differs from what you expect, live chat can check the specific rule applied to you.

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