Reference

Terms and Conditions for Your rajabets Account

These terms set out the rules that govern your account, your wallet, and every transaction you make on rajabets — from depositing via UPI to placing a bet…

Account RulesWallet & TransactionsEligibility by Local LawUser ConductDispute Process
rajabets Terms and Conditions for Your rajabets Account
TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear or you need to raise a concern about how they apply to your account, our support team is available around the clock. Whether you're in Mumbai or anywhere else in India, you can reach us through any of the channels below and expect a substantive reply, not an automated holding message.

Team online

Live Chat

Open the live chat window from your account dashboard to speak with a support agent directly. We aim to connect you within two minutes and handle terms-related queries without bouncing you to another team.

Email Support

Send a detailed query to our support email if your question involves account history, a specific transaction dispute, or a formal request regarding these terms. We respond to terms-related emails within 24 hours.

Help Centre

Our help centre contains plain-language summaries of key clauses — account suspension triggers, withdrawal holds, and how disputes are escalated. Search by topic to find the section most relevant to your situation.

HOW WE HANDLE THIS

Browse Your Rights Under These Terms

These terms exist to protect both your account and the integrity of the platform.

Account Data We Hold

We retain the name, email, phone number, and payment details you provide at registration. This data is stored on secured servers and is not sold to third parties. You may request a copy of your data at any time via our support email.

Cookies and Session Tracking

We use session cookies to keep you logged in and preference cookies to remember your language and display settings. You can clear cookies at any time through your browser; doing so will log you out of your current session.

Account Security Obligations

You are responsible for keeping your login credentials private. If you suspect unauthorised access, change your password immediately and notify us via live chat. We will place a precautionary hold on your account while we investigate.

Data Retention Period

We keep your account records for as long as your account remains open, plus a further period required by applicable law for financial record-keeping. When that period expires, data is securely deleted from our systems.

Requesting Changes to Your Data

You can request correction of inaccurate personal data by contacting support with the correct details and a copy of a supporting document. We process verified correction requests within seven business days.

Account Closure and Data Deletion

To close your account, submit a written request through our support email. We will confirm closure within 48 hours. Any remaining wallet balance above the minimum withdrawal threshold will be returned to your verified UPI or Paytm account before closure is finalised.

Common Questions About These Terms

These answers address what account holders in India ask us most often about the terms that govern their rajabets account. If your question is not covered here, reach us via live chat or email and we will send you a direct response.

Yes. These terms apply to all account activity, including deposits made via UPI, Paytm, PhonePe, or any other supported payment method. Eligibility to hold an account depends on local law in your jurisdiction.

We notify you by email before any material change takes effect. If you continue using your account after the effective date, that constitutes acceptance. If you disagree, you should close your account before the change comes into force.

Yes. Send a data access request to our support email from the address linked to your account. We will compile and send your data within the timeframe required by applicable law, usually within 30 days.

Contact support via live chat or email with your transaction ID, the amount, the payment method used (e.g. Paytm or UPI), and a brief description. We aim to acknowledge disputes within 24 hours and resolve them within five business days.

You must not attempt to manipulate game outcomes, use automated tools to place bets, open multiple accounts, or provide false identity documents. Any of these actions may result in account suspension and forfeiture of wallet balances, in line with these terms.

Submit a closure request via our support email. We confirm closure within 48 hours. Your remaining wallet balance will be returned to your verified UPI or Paytm account before the account is deactivated, subject to identity verification.

These terms are governed by the laws applicable in the jurisdiction where the platform operates. Access and eligibility depend on whether your use is permitted under local law in your region of India. Our support team can clarify jurisdiction-specific questions.