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Explore Our Legal Terms and Account Policies

rajabets operates within a structured legal framework designed to protect your rights, clarify our mutual obligations, and ensure every account interaction — from deposit to withdrawal — follows…

Terms of UsePrivacy PolicyAccount RulesDispute ResolutionJurisdiction Clause
rajabets Explore Our Legal Terms and Account Policies
LEGAL CONTACT PATHS

Reach Us on Policy and Legal Queries

If you have a question about your rights under our terms, a dispute to raise, or a data request to submit, our legal and compliance team is reachable through the channels below. We aim to respond to formal legal queries within five working days. For account-level concerns in Mumbai, Delhi, or elsewhere in India, our chat channel is available around the clock.

Team online

Email — Legal

Send formal legal requests, data access queries, or dispute notifications to our legal team via email. We acknowledge receipt within 48 hours and aim to resolve substantive matters within five working days.

Live Chat

Our live chat channel connects you to a support agent at any hour. For account-level queries with a legal dimension — such as account restriction or fund holds — chat is the fastest route to an initial response.

Postal Address

For formal written correspondence, including official dispute notices or regulator-related communication, our registered postal address is listed in the Contact section of the full Terms of Use document on this site.

HOW WE PROTECT YOU

Switch On Account Security and Data Controls

Every account on rajabets is protected by a combination of data retention policies, access controls, and security protocols.

Data Handling

Personal data you submit during account creation is stored on secured servers and used solely for identity verification, transaction processing, and legal compliance. We do not sell or share your data with third-party marketing entities without your explicit consent.

Cookie Policy

We use session and persistent cookies to maintain account authentication, track preference settings, and analyse navigation patterns for service improvement. You can manage cookie preferences via your browser settings at any time without affecting core account functionality.

Account Security

Two-step login verification is available on all accounts and is strongly recommended. Our system logs access attempts, and repeated failed logins trigger an automatic temporary lock to prevent unauthorised entry into your account.

Data Retention

Account records — including transaction history and identity documents — are retained for the legally required period in the jurisdiction under which your account is registered. After that period, data is deleted or anonymised in line with applicable data law.

Who to Contact

Our designated Data Protection Officer handles formal data requests, including right-to-access and right-to-erasure submissions. Contact details for the DPO are provided in the Privacy Policy section of our full Terms document.

Request a Change

To update personal details, request a copy of stored data, or ask for deletion of your account records, submit a written request via email to our legal team. We process valid requests within 30 days of identity verification.

Open Answers to Common Legal Queries

The questions below address the legal aspects of your rajabets account most commonly raised by account holders in India. If your question is not answered here, our legal contact channels above are the right next step.

Your account is subject to the legal jurisdiction stated in our Terms of Use. Access and participation depend on the laws applicable in your location — where local law permits such activity, our terms apply in full. We recommend checking your local regulations before opening an account.

Submit a written dispute notice to our legal email address with your account ID, the transaction reference, and a clear description of the issue. We acknowledge receipt within 48 hours and aim to resolve financial disputes within ten working days from the date of acknowledgement.

Yes. You have the right to request a copy of the personal data we hold under your account. Send a written request to our Data Protection Officer via the email listed in the Privacy Policy. We respond within 30 days after verifying your identity.

Account closure does not result in immediate deletion. Transaction records and identity documents are retained for the legally required period. Once that period expires, your data is either deleted or anonymised in accordance with applicable data-protection law in your jurisdiction.

Payments via UPI, Paytm, and PhonePe are governed by the same account-level terms as all other transaction methods. Currency denomination is Indian Rupees, and any limits or processing conditions specific to a payment method are described in the relevant policy section.

We may update terms to reflect legal changes, new services, or operational adjustments. Notification is sent to your registered email address before changes take effect. Continuing to use your account after the effective date constitutes acceptance of the updated terms.

Email our legal team with a formal deletion request and proof of identity. We verify the request, confirm which data is eligible for deletion under applicable law, and complete the process within 30 days. Some records may be retained where law requires it.